Our Quality Approach

Quality. Your Research Deserves It.

Your research is important. That's why we deliver products and services you can rely on. To do this, we take a holistic approach to quality and continuous improvement that encompasses products, people, and processes.

When you choose DSI, you can be sure that our products and services have been thoroughly tested against stringent quality measurements so your studies are successful. Behind the scenes, we have an entire team of dedicated individuals that focus on the details, ensuring you are able to conduct the research you need, when you need it.

Quality and Continuous Improvement Chart


  • Customer requirements, ideation, and design using a multidisciplinary approach
  • Testing and prototype development
  • Manufacturing feasibility

  • Proven Record

    Global customer service to fulfill orders as quickly as possible.

    Optimal Performance

  • Industry-leading product specifications and performance
  • Semi-automated test systems verify all performance parameters

  • Quick Response

  • Ongoing analysis of product performance
  • Rapid response team
  • CAPA program

  • Dedicated Customer Service

    Global customer service to fulfill orders as quickly as possible.

    Unprecedented Support

    Scientific Services team includes surgical, validation, data, and technical support that is unmatched in our industry.


  • Detailed manufacturing instructions
  • Control of documents, drawings and records

  • Compliance

    •   21 CFR Part 11
    •   OECD Guidelines
    •   CSA/CE/UL
    •   IACUC
    •   Training records